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Why am I bugging you during your recovery?

 

If you hire me to represent you on a personal injury claim, you’ll get periodic emails from me asking how you’re doing.  These tend to come every 2 weeks-ish.  Why am I bugging you with such frequency?  I’m bugging you because I need to know what’s going on in your recovery in order to do the best job that I can do on your case.

What is it I need to know, exactly?  I really need to know the trajectory of your recovery.  Are you getting better?  Are you getting worse?  Have you returned to work?  Do you have work restrictions?  Have you made health care provider changes?  All of that is important.

I have had many clients choose to ignore those requests, or to give me very minimal responses, and almost always to their detriment.  I need to know what’s going on with you!  If I don’t know how your recovery is going, I can’t manage your case well!

So if you have another attorney on your case, or me, please respond to your attorney’s requests for updates.  If everything is the same, just say so.  If ANYTHING has changed – new providers that we don’t know about? new diagnostic? new diagnosis? another accident? – PLEASE inform us.  Knowledge is power, so keep us informed!