Communication and Your Personal Injury Claim

We’re all part of this gigantic social experiment, so in a macrocosm communication is VITAL to our survival.

On a smaller scale, communication is also VITAL to the success of your personal injury claim.

Why is this such a big deal? Well, communication is about information. And information is knowledge, and as you well know, knowledge is power. For the good and for ill, as well. Check it out:

Communicating regularly and in detail with your attorney is important. The knowledge you share about your recovery, your health care situation, your questions, and concerns helps to make sure the attorney is using his/her skills to address each aspect of your claim. Knowing what your recovery looks like helps him/her to prepare your case for best results, and speaking with your attorney can help make sure you’re doing the best that you can be doing on your end to ensure the success of your claim. This cannot be overstated.

AVOIDING communication of the negative sort is also important. Social media and injury claims are oil and water; they do not mix. I have never seen social media posts help an injury claim, so it makes a lot of sense to totally avoid discussing your claim – or maybe taking a complete break from SM – after your accident. Also, everything you say to an insurance company representative can and will be used against you. Don’t. Talk. To. Them.

In summary, talk to your attorney. Respond to his/her attempts to contact you. Don’t talk to the insurance company unless specifically told to by your attorney. These things can be the difference between good and bad outcomes on your injury claim. Like a lot of other things in life, it’s super simple, but super important.

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Jeffrey Allen Howard, Attorney at Law, PLLC
1829 E. Franklin St. - Bldg 600
Chapel Hill, NC 27514

(P) 919-929-2992
(F) 919-636-4779

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